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IBM Ecosystem Fall Integrity Summit

The value of integrity and ethical behavior has been fundamental to IBM's success in its more than 100 years of history. Join the session November 13th.

The summit sessions are an opportunity for IBM to share our approach to integrity and ethical behavior, the compliance expectations we have for our Ecosystem distributors and partners, and how we can work together to strengthen our business relationships and outcomes.

NOTE: Attendance will satisfy 2024 BP integrity training requirements for revalidation providing revalidation occurs within 6 months of the training.

REGISTER HERE

FEATURED THIS WEEK

IBM Updates

Important Notice Regarding SaaS and Subscription License Contracts: Terminate and Auto-Renewal

As we enter November, we want to remind all partners of important timelines and offer suggestions involving Auto Renewal of SaaS and Subscription License (SL) contracts.

Termination:

In the event a client needs to terminate an auto-renewal, they must notify their business partner, TD SYNNEX & IBM prior to 30 days before the auto-renewal date. This is always important, but especially in November given the volume of SaaS and SL sales that were sold at the end of December in prior years that are set to auto renew.

*Key Note: If you (as the partner) are not getting responses from the client as to whether or not they want to terminate the SaaS/SL prior to the 30 day notice cutoff date, please engage the IBM Client team well in advance of the 30 day termination period. IBM will help you get the answer, if possible, and potentially avoid an auto renewal billing issue.

Why Auto Renew can be better:

Auto renew is used to reduce workload for you as the partner and IBM. Auto renewals have a lower YTY inflationary rate, so the pricing is better if you use auto renew than if you had the original contract set to terminate and then try to sell a new SaaS/SL deal.

Increases or decreases:

If the client needs to increase the number of licenses at time of renewal, the IBM team can use the “buy more” function to add additional licenses onto the existing order. If the partner is declining the auto renewal or wants to reduce the licenses, the client needs to send a written notice to their business partner, TD SYNNEX & IBM at least 30 days prior to the renewal date. In the case of lowering the number of licenses, the IBM team then would create a manual quote, which is re-priced based upon the lower volume with consideration that there would be an increase for erosion.

*Incentive notes:

For the initial term of the contract, if a partner sells upfront or committed, the partner earns the "new" incentive rate on the entire length of the term. For SaaS initial term on pre-pay, the partner earns a higher rate on the initial term length; earning higher incentives and gaining clients lower yty price increases.

Have questions? Please contact your renewals rep

Important Virtual Event Update

Effective immediately, we require POP for any hosted virtual event or webinar. This must be in the form of a screenshot that includes all attendees present as well as a date/time stamp. Please let Sandie Vega know if you have any questions.

Data/AI

IBM Business Partner watsonx Summit

IBM is committed to unleashing the transformative potential of foundation models and generative AI by providing AI for business capabilities based on trust and transparency principles.

Meet the newest addition to the embeddable AI portfolio: watsonx, IBM’s AI and data platform designed to help enterprises scale and accelerate the impact of AI with trusted data.

Watsonx consists of three core components: watsonx.ai, watsonx.data and watsonx.governance.

IBM Business Partners can create competitive advantage and play an active role in advancing trustworthy AI by embedding IBM AI technology into their commercial solutions.

See the first real view of watsonx in action.

Learn from IBM Business Partners and IBM experts about IBM's AI strategy, and how IBM is leveraging generative and ethical AI. Learn the ""why and value"" of watsonx, and on Day 2, experience live demos of watsonx in action and use cases discussions.

REGISTER HERE

Invitation to experience IBM's CP4D AI Governance Capability

You’re invited to join us in person for a hands-on Partner AI Governance Workshop, where you can gain technical experience with the components that will be part of watsonx.governance. Additional details can be found below and in the attached flyer.

Business Partner AI Governance AMPoX
The Data & AI Proof of Experience (DAI-PoX) provides you hands-on access to the world’s premier “Analytics Modernization” platform - IBM's Cloud Pak for Data.
Showcased through real-life use cases, IBM subject matter experts will walk you through a series of guided exercises that provide collaboration, integration, and interoperability to the industry's leading organizations.

What's Included?
• Reserved Cloud Pak for Data environment
• Hands-on Lab Showcasing AI Model Development, Deployment, Monitoring & Governance
• Food (Light Breakfast, drinks, snacks, & lunch will be provided. Please note any food restrictions in the comments section of your registration.)

Date: November 16th Time: 9:30 a.m. – 2 p.m.
Location: IBM Innovation Studio Dallas 1177 S Belt Line Rd, Coppell, TX 75019
Reserve Your Seat Today!

IBM Webinar Nov 14 - watsonx Quarterly Field Enablement

Join this call intended to update IBM Data and AI sellers, technical teams, and business partners on the latest updates and announcements for watsonx

REGISTER HERE

IBM Acquires Manta

Manta, an IBM company, provides world-class data lineage software to complement IBM's data and AI governance capabilities and help business deliver products that are built on principles of trust and transparency.

Link in Seismic has more details and a plethora of resources for you.

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Webinar: Discover How to Win With IBM watsonx.ai

Today’s generative artificial intelligence (AI) market is expanding at a rapid pace. Are you taking advantage of that growth? Join us to gain insights on this growing opportunity, learn what differentiates IBM over the competition and discover where watsonx.ai wins!
Felix Lee, leader in AI and Data at IBM, and Jarrod Gough, Vendor Business Executive for IBM at TD SYNNEX, will lead this discussion. They’ll give you an overview and background on the other generative AI options available today and explore the watsonx.ai advantage. During this session, you’ll also learn how to handle common end-user objections when discussing IBM watsonx.ai solutions.

REGISTER HERE

IBM Cloud

IBM Power Hybrid Cloud Bonus

IBM Business Partners in the Americas region selling IBM Power Servers will receive a bonus for selling IBM Power Virtual Server for deals firmed and shipped from IBM.

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Power

Positioning IBM clients for future hybrid cloud success

Businesses today require more flexibility in how they acquire computing capacity. With that in mind, IBM is announcing a shift in our licensing model for IBM i to a simplified subscription-based model starting March 26, 2024.

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4Q Power8 4X Trade-in Promotion

End Users can receive a rebate for 4X the trade in value on a Power8 server in
4Q 2023 when purchasing a new Power10 server. The list of eligible Power8 servers can be found in the Power Trade-in Users Guide.

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IBM Guided Tours 2023

This is a series of webinars that will cover the following topics:

IBM Cognos Analytics and IBM i
IBM Cloud Storage Solutions for IBM i
SAP on IBM Power in Cloud Automation
Anisble Automation for IBM i
Let's wrap up the year with IBM i Business Architects

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Security

IDC InfoBrief (EDR) Thwarting Ransomware Attacks Requires a Holistic Approach to Endpoint Detection and Response

The CEO’s guide to generative AI Cybersecurity

CEOs Guide to GenAI - Client Presentation Deck

Introducing IBM Guardium Insights SaaS DSPM

IBM is proud to further demonstrate its commitment to securing enterprise data by announcing the GA of IBM Security Guardium Insights SaaS DSPM (Data Security Posture Management) capability in the Guardium family.

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Services

Price Change(s): Select Power Storage HW SW Action

Announced 9/1/23 See attach for full list and details.

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Newly Announced IBM Global TLS Ecosystem Update Meeting

IBM is starting a new series of calls targeted world-wide for TLS Distributors and Partners. At these meetings IBM will bring leaders and SME’s from the TLS team to provide updates on TLS offerings, marketing, Conga, Partner Plus and more. We will have time for Q&A and welcome your feedback.

Meeting Dates: Friday September 22nd, 2023 at 9:00am-10:00am EDT (a replay will be made available). Follow-on meetings will occur quarterly, the 2nd month of the quarter (November, February, May, August)

REGISTER HERE

IBM Storage Expert Care for IBM Storage Networking SAN42B-R7 – committed maintenance and additional Service Pacs

IBM Storage Expert Care for IBM Storage Networking SAN42B-R7 – committed maintenance and additional Service Pacs available to provide support for install, managing and repairing storage products.

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Premium Expert Care now available for Flash System FS5015, 5045 & 5200

Announced 9.12.23 Premium tier now available for FlashSystem 5015, 5045 & 5200:
Hardware Maintenance 24x7xSD
Contact target response time objectives:
· Enhanced Response Times: 30 Minutes for Severities 1 and 2
· Support Line for Storage (remote assistance for installation, configuration, and usage issues)
· Remote Code Load is included with assistance and supervision by an IBM technical resource.
· Predictive Support elements are included with the setup of IBM Storage Insight Pro
· Technical Account Manager (TAM)

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Take data center support strategy and infrastructure planning to the next level with IBM Support Insights Pro

9.12.23
Support Insights is a cloud-based service that provides analytics-driven insights, inventory management, and preventive maintenance recommendations to help IT teams address security vulnerabilities and improve infrastructure performance. Included with select IBM support contracts, Support Insights is designed, in collaboration with the client, to provide better visibility across the data center, on-premises and virtual, IT infrastructure. The dashboard is fueled by IBM Watson® Assistant chat, built on Watsonx.ai, and is connected to IBM call home, IBM Technical Support Appliance, Cisco, and ServiceNow. Over 2700 clients are leveraging Support Insights today to manage over 4 million IT assets.

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Notice of price change for Hardware Maintenance Services on select IBM SAN Network devices

9.11.23
Because of increases in supplier costs, IBM is announcing this price action. Price change will be made effective on September 1, 2023 on select IBM Storage SAN and Network products. New charges will be applied at the start of a new contract or upon renewal of an existing contract.

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Price Change(s): Select Power Storage HW SW Action

Update to previous submission on ""Price Change(s): Select Power Storage HW SW Action"". Add attached document.

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IBM Support Insights Pro Solution Brief

See attach. 9/12/23
IBM® Support Insights is a cloud-based service which unifies the support experience across IBM and multi-vendor infrastructures, helping IT teams manage inventory, proactively improve uptime, and address security vulnerabilities with analytics-driven insights and preventive maintenance recommendations.
For clients who are most sensitive to the risks of downtime and security breaches due to common vulnerability and exposures (CVEs), IBM Support Insights Pro is available. In addition to standard capabilities, Support Insights Pro offers additional value with a subscription providing prioritized security and lifecycle insights, recommended operation system and firmware levels, and extended case history and analysis. These features enable clients to better understand the impact of the IT lifecycle, optimize the security CVE position, and reduce infrastructure planning time.

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IBM SW Products EOS Summary 2023

Summary of EOS dates and announcement letter links for Software support. 9/27/23

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Notice of price change for Hardware Maintenance Services on select IBM SAN Network devices

Eligible Equipment and Price Increases:
IBM Product IBM Machine Type and Model Increase%
SAN IBM-Broadcom 2498-F96 (Broadcom End-of-Life) 553%
SAN IBM-Broadcom 2498-R06 (Broadcom End-of-Life) 1105%
SAN IBM-Broadcom 8960-F24 34

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Storage Expert Care offered for the IBM Storage Networking SAN48C-7 switch

Two levels of support:
• Basic, which includes hardware maintenance with next-business-day, onsite response and Support Line
• Advanced, which includes hardware maintenance with same-business-day, onsite response, 24x7, with Support Line and predictive support.

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IBM DS8900F all-flash family Function Authorizations support IBM Storage Expert Care Options

Announced October 10
IBM Storage Expert Care services for the DS8900F are enabled in IBM systems for 1-5 years with 2 levels of support.
• Advanced: Hardware Maintenance with same-business-day onsite response, 24 hours a day, seven days a week, predictive support, and Support Line
• Premium: Hardware Maintenance with same-business-day onsite response, 24 hours a day, seven days a week, Support Line, predictive support, enhanced response time for defect support, hardware remote code load, and access to a dedicated Technical Account Manager

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IBM Expert Care for the new IBM Storage Fusion HCI System model (9155 G02)

• Basic: Hardware Maintenance 9x5xNBD, IBM Software Maintenance (SWMA)
• Premium: Hardware Maintenance 24x7xSD, IBM Software Maintenance (SWMA), Remote Code Load is included with assistance and supervision by an IBM technical resource, Predictive Support elements are included with the setup of IBM Call Home Technology, Technical Account Manager, Enhanced Response Times: 30-minute contact target response time objective for Severities 1 and 2

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Software

Software Partners can Now Earn an 8% New Client Bonus

TD SYNNEX partners you can earn 8% of eligible billed software revenue for sales to New IBM clients* for orders billed from March 1, 2023, through December 31, 2023. The new IBM client has not purchased any IBM Technology products from January 1, 2020, through December 31, 2022. *New Client Criteria

Please note, prior purchases include all forms of software revenue including new licenses, S&S, Subscription licenses, SaaS, monthly term licenses, fixed term licenses, upgrades, trade ups, etc. Please submit for a new client IBM Pre-Approval today.

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Earn 8% Rebate for Selling Eligible IBM Software to New IBM Clients

Don't leave money on the table. Nominate your new client opportunities to ensure they qualify for our 8% backend rebate.

Criteria: IBM client has not purchased any IBM Technology products from January 1, 2020, through December 31, 2022)

See Nomination Form and Promo Details

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Storage

IBM Enhances Storage Rewards Payments up to $15,000

IBM has increased the amount of earnings that a seller can obtain for selling FlashSystems 5200, 7300 and 9500.

Effective Oct 23rd Changes since initial 4Q announcement:
-FS5015/5035/5045 - No Change, benefit $1K on all sales
-FS5200 Increased benefit from $1K to $3K on all sales
-FS7300 Increased benefit from $4K to $10K Install Base, $15K FIE
-FS9500 Increased benefit from $6K to $10K Install Base, $15K FIE
-Maximum cap per sale increased from $20,000 to $30,000

To verify if your customer qualifies for First In Enterprise send an email with customer information to Service@kyirewards.com. See Seismic for additional information.

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Stay Up To Date With TD SYNNEX & IBM
Get the latest on what we’re up to and where we will be.

Events
Calendar

TD SYNNEX IBM Team

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Heather Clark

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Security
Antonio Ruiz

Storage
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Public Sector
Jeff Anderson

DTC
dtcinfo@tdsynnex.com

Red Hat
Chris Cantu

IBM Power
Bob Friske

IBM Services
Lisa Fults

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