FEATURED THIS WEEK

 

IBM Updates

• Webinar | 1Q'25 Infrastructure Marketing Enablement

Data/AI

• Webinar Template for BPs
• Learn all about the Watsonx AI and Data Fabric Platform with our new videos
 

Power

• IBM Systems 2025 Quarterly Partner Calls
• Webinar: IBM Power Ecosystem 2025 Playbook - January 23rd 3:30pm ET
• IBM Changes to Manufacturing for Power and Storage

Services

• 2025 Services Partner Calls
• Maximizing Datacenter Potential: Integrated Strategy with IBM TLS
• TLS Call Handling Policy Change for HW Support Request FAQs
• Transforming TLS’ Call-Handling Process for Unentitled Products
• KYI Overview 2025
• 2025 Know Your IBM Eligible Product Table
• IBM Premium Services Benefits - One Pager
• Expert Premium Care and Proactive Overview PDF
 

Software

• 2025 Software Partner Calls
 

Storage

• IBM Systems 2025 Quarterly Partner Calls
• IBM Storage 2025 Flash in a Flash Webinar Series
• IBM Changes OVM Process for 2025
• REV YOUR ENGINES: Join IBM Storage sales subject matter experts as they aim to help you accelerate to win in 2025 at the Storage Grand Prix enablement series.
• IBM Changes to Manufacturing for Power and Storage
 

Sustainability

Webinar | 1Q'25 Infrastructure Marketing Enablement

Join the Infrastructure ecosystem marketing team for the 1Q'25 enablement webinar where we will outline priorities, programs, and tools to support your success in generating Power, Storage, Z and LinuxONE pipeline and progressing opportunities in both 1Q and throughout 2025.

Date and time: Tue, Jan 28, 2025, 12:00 PM – 12:30 PM ET

REGISTER HERE

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Data/AI

Webinar Template for BPs

The NCA team & I have decided to run a webinar series that will focus on best practices in the New Client Acquisition (NCA) & Small and Medium Business (SMB) spaces. We have gotten feedback from the BPs that they want to work and grow in these spaces but would like more enablement/help. This webinar is here to be the first step to assist them in success in these spaces.

Attached above is a word document that will be the template for an email to your respective BPs. Webinars are held once a month, on the second Thursday of each month, 12:00pm - 12:45pm ET, through March 13, 2025. Each month will be focusing on a different brand, starting with Data & AI.

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Learn all about the Watsonx AI and Data Fabric Platform with our new videos

TD SYNNEX has several short, informative videos to help you learn all about the IBM® watsonx™ AI and data fabric platform.
This platform includes three core components, and a set of AI assistants designed to help you scale and accelerate the impact of AI with your trusted data across your business. Enterprises turn to watsonx because it is:

• Open: Based on open technologies that provide a variety of models to cover enterprise use cases and support compliance initiatives.
• Targeted: Targeted to specific enterprise domains like HR, customer service or IT operations to unlock new value.
• Trusted: Designed with principles of transparency, responsibility, and governance so you can manage ethical and accuracy concerns.
• Empowering: Go beyond being an AI user and become an AI value creator, owning the value your models create.

Click here to see all the videos and select the ones you want to view.

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Power

IBM Systems 2025 Quarterly Partner Calls

Join us for the 2025 IBM Systems Quarterly Partner Calls where we review the latest IBM Systems news, announcements, incentives and events.
Register for all dates at once! All webinars begin at 2pm EST / 1pm CST.

January 28, 2025
April 29, 2025
July 22, 2025
October 21, 2025

Speakers:
IBM Systems Highlights - Director, Business Development IBM
Power Systems - Bob Friske, IBM Power Brand Manager
Storage Systems - Jim Oller, IBM Storage Brand Manager


REGISTER HERE

Webinar: IBM Power Ecosystem 2025 Playbook - January 23rd 3:30pm ET

Please join the IBM Power Ecosystem Leaders and SMEs for the 1Q 2025 Playbook Review. The Playbook is the Ecosystems' single place to go for all Sales Enablement for IBM Power. Don't miss this important review to hear about the Ecosystem Incentives, Programs, Plays, Sales Enablement, Events, Marketing and Technical enablement and announcements in 1Q. Webinar, January 23rd, 3:30pm-5:00pm EST.

REGISTER HERE

 

IBM Changes to Manufacturing for Power and Storage

IBM Manufacturing will be going through a transition in April and will not build or ship any Power servers or Storage during the month of April due to this transition. If you have end users that are require Power or Storage in April or early May please get them to order in March. We can price and place orders in April but nothing will ship.

Please contact your TD SYNNEX Rep for any questions. 
 

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Services

2025 Services Partner Calls

Register today for the 2025 quarterly IBM Services partner calls. You only need to register once for all 4 calls scheduled in 2025.

REGISTER HERE

Maximizing Datacenter Potential: Integrated Strategy with IBM TLS

When: Jan 23, 2025 from 11:00 AM to 12:00 PM (ET)

Join IBM for this important webinar on 'Essential Strategies for IT Availability & Performance in the Era of Hybrid Cloud and AI' to learn about the critical role of security, networking, and agility in your AI projects. IBM experts will share keys to success on physical IT asset management and connected assets in complex IT ecosystems.

During this webinar, you will:
-Take away valuable insights and gain a deeper understanding of how to create a resilient IT environment
-Learn about integrated support strategy, thriving in the complexities of hybrid cloud and AI
-Leverage AI support, to enhance security and improve availability through predictive maintenance
-Streamline IT support with a single point of contact and reduce costs

REGISTER HERE

TLS Call Handling Policy Change for HW Support Request FAQs

How is support changing?
•
Support requests covered under the scope of IBM Warranty or an IBM Hardware Maintenance Service Agreement will no longer be offered on a Time and Material (aka
per-call) basis. Clients requesting hourly billable (break-fix) services will be offered a referral to their IBM Client representative to procure the appropriate maintenance coverage,

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Transforming TLS’ Call-Handling Process for Unentitled Products

What is Changing?
• For Unentitled Systems Software (e.g., AIX, IBMi, zOS): the practice of providing complimentary (no-charge) support has been eliminated.
• For Unentitled Hardware: the practice of offering hourly services for activities normally covered by an IBM MA agreement (a.k.a, ‘Per-Call’ services, ‘hourly billable’ or ‘break/fix’ support) will no longer be offered as of January 1st, 2025

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KYI Overview 2025

TLS added IBM Support for VMWare, as well as Multivendor Data Erasure Services. All previously announced benefits remain unchanged.

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2025 Know Your IBM Eligible Product Table

TLS added IBM Support for VMWare, as well as Multivendor Data Erasure Services. All previously announced benefits remain unchanged.
Note: Data Erasure is categorized under Project Based Services on the .ppt and .pdf attachments. You can see Data Erasure Services called out on the .xlsx under the IBM Multi-Vendor Project Based Services section.

READ MORE

IBM Premium Services Benefits - One Pager

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Expert Premium Care and Proactive Overview PDF

READ MORE

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Software

2025 Software Partner Calls

Register once to attend all four quarterly calls.

Join the TD SYNNEX and IBM Software brands as we discuss important updates and highlights to accelerate your sales in 2025.

REGISTER HERE

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Storage

IBM Systems 2025 Quarterly Partner Calls

Join us for the 2025 IBM Systems Quarterly Partner Calls where we review the latest IBM Systems news, announcements, incentives and events.
Register for all dates at once! All webinars begin at 2pm EST / 1pm CST.

January 28, 2025
April 29, 2025
July 22, 2025
October 21, 2025

Speakers:
IBM Systems Highlights - Director, Business Development IBM
Power Systems - Bob Friske, IBM Power Brand Manager
Storage Systems - Jim Oller, IBM Storage Brand Manager


REGISTER HERE

IBM Storage 2025 Flash in a Flash Webinar Series

Don’t miss out on the weekly IBM Flash in a Flash call series for 2025 every Thursday, beginning January 9th. The registration link is now available at https://ibm.biz/ibmflashinaflash. This one-time registration will generate a Teams reoccurring meeting invitation for the remainder of the year that you can add to your calendar.

REGISTER HERE

IBM Changes OVM Process for 2025

Now that we are in 2025, the main thing that is new this quarter is that the plant won’t be doing any build ahead (PD1) for the high-end products.

That makes the last firm dates that much more important. . Firming early pays off. After these firming dates, its systems are worked on a “Best Efforts” basis.

Here are the last firm by dates for 1Q25:
January February March
High End 01/10/25 02/07/25 03/10/25
High Vol. 01/17/25 02/14/25 03/17/25


• High End – Three Week Lead time – DS8K, High End Tape, SAN, ESS/Storage Scale System, Diamondback
• High Volume – Two Week Lead time – Flash, LTO, Media, SVC, Fusion
• Appliance – Six Week Lead time – Firm by 2/17 for a 1Q25 Shipment CEPH Ready Nodes, Defender Nodes, COS Ready Nodes
• End of Month Arrival – If you client needs arrival within the month, you need to firm at least a month in advance of the arrival date. This should be flagged by working with your Q2C support team.

IBM Storage Seismic Landing Page:
https://ibm.seismic.com/Link/Content/DCXhB8jGMVpVj8mW7jGDdQ3cCdHG#/?anchorId=83a00f04-c88b-46e4-a46d-57ac1eb64826

You may ask – if the plant isn’t building ahead anymore, why even bother with OMV? Utilizing OMV still gives us a view of where some part shortages may occur. Last quarter, we could see several part shortages showing up for SAN, DS8, Flash which allowed alterations to be made or served as an incentive to firm sooner. So, keep those OMV orders coming for the high-end products and make use of the OMV-High status if configs are final, and firming is imminent. We may shut this down altogether, but for now, it’s a tool we can use to drive some insight on parts needed for manufacturing.

Please contact your TD SYNNEX Sales Reps for any questions.

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REV YOUR ENGINES: Join IBM Storage sales subject matter experts as they aim to help you accelerate to win in 2025 at the Storage Grand Prix enablement series.

Designed specifically for Business Partner and IBM sellers, these two-day sessions across 7 locations in North America will feature Storage Software and FlashSystem around themes such as Data Resilience, Data & AI and Hybrid Cloud. The agenda will also include sessions on licensing, tools, and competitive insights plus pit-crew style group activities to help you rev up storage sales at record speed in 2025.
Secure your pole position by registering for the one of the following sessions:
Toronto, ON - January 23-24
Montreal, QC - January 27-28
Chicago, IL - February 5-6
Atlanta, GA - February 11-12
Dallas, TX - February 17-18
Costa Mesa, CA - February 18-19
Armonk, NY - February 25-26

See the attached PDF to register for one of the sessions.

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IBM Changes to Manufacturing for Power and Storage

IBM Manufacturing will be going through a transition in April and will not build or ship any Power servers or Storage during the month of April due to this transition. If you have end users that are require Power or Storage in April or early May please get them to order in March. We can price and place orders in April but nothing will ship.

Please contact your TD SYNNEX Rep for any questions. 
 

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